Sustainability Report for 2023

“The sustainability concept is at the heart of our Strategy, which allows us to stay confident even in highly uncertain times and quickly adapt to changes. ESG principles are integrated into all Magnit’s business processes. 2023 has shown that a focus on sustainability is of great value to the Company and its stakeholders”.
Anna Meleshina,
Managing Director at Magnit
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Magnit today

Leading retailer

The leader by number of stores

29,165
stores
10,053 thous. sq. m
of retail space
76.4 million
customers use Magnit loyalty cards
67
Russian regions
~17 million
customers visit Magnit stores daily
Unique infrastructure and formats of retail stores
Reliable employer

One of the largest employers in Russia

>357 thous.
employees by the end of the year
98%
of managers recruited from the local population
Logistics operator

One of the largest logistics operators in the country

RUB 1.6 trillion
Magnit purchases
5,156
Russian suppliers of the Company
9%
increase in turnover for local suppliers
Own food production

The only retailer with its own food production

14
industrial enterprises of the Company
6
agricultural
enterprises of the Company
300 thous. tonnes
produced by Magnit’s own facilities
450
product items own industrial and agricultural facilities produce per month

Key areas of the Strategy

We manage sustainable development responsibly and change in accordance with the Strategy

Leadership in reducing environmental impact

Leadership in reducing environmental impact

by 59%
the amount of specific food waste generation was reduced as compared to the baseline level of 2019
by 18%
specific electricity consumption was reduced as compared to the baseline level of 2019
100%
of plastic waste was recycled
by 58%
specific water consumption was reduced as compared to the baseline level of 2019
68%
of the Company’s private labels packaging is recyclable, reusable or compostable
by 31%
specific GHG emissions were reduced as compared to the baseline level of 2019
Building a completely responsible supply chain

Building a completely responsible supply chain

79.7%
share of domestic products of the total socially important goods
76.4%
share of domestic agricultural raw materials used in own production
22%
increase in the volume of product supplies under agricultural contracts
849
Russian suppliers became new partners of Magnit
Employer No. 1 in the industry

Employer No. 1 in the industry

81.1%
level of employee satisfaction
66.8%
staff turnover rate
0.95
injury frequency rate
by 20%
LTIFR decreased compared to 2022
by 73%
FAR decreased compared to 2022
>21 thous.
unique volunteers in the Company
Positive impact on the quality of life in the country

Positive impact on the quality of life in the country

100%
of regions where the Company operates are covered by programmes to develop communities
RUB 7 billion
Magnit’s investments in discounts for senior people
Improving the quality of life of consumers and local communities

Improving the quality of life of consumers and local communities

11.5 million
people a month are covered by publications on promoting healthy lifestyles in Magnit’s media
28%
share of products that fulfil the criteria for healthy lifestyle among the Company’s private labels

Environmental
aspect

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Climate change and environmental responsibility

Magnit contributes to the overall efforts to combat climate change by controlling and minimising the climate risks in our operations, implementing energy-efficient solutions to reduce GHG emissions. To reduce the negative impact on the environment, we take measures to prevent waste generation and increase the share of waste disposal, use water resources rationally, and reduce air emissions.

30%
reduction in the amount of specific plastic waste generation YoY
58%
reduction in specific water consumption as compared to 2019
18%
reduction in specific electricity consumption as compared to 2019
31%
reduction in specific GHG emissions as compared to 2019
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Social
aspect

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Personnel management

Magnit’s team of professionals is the key asset of our Company. We create a comfortable and safe working environment, offer competitive salaries and a wide range of financial and non-financial benefits. We provide opportunities for growth and self-fulfilment and take care of the well-being of our personnel, so that each employee is satisfied with the working conditions at the Company, feels respect and reliable support.

94.6%
staffing level in 2023
1.9 million
training hours were held in the Company
85%
the NPS* of the Corporate Academy programmes
86%
employee engagement rate
* Net Promoter Score.
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Occupational health and safety management

One of the priorities of Magnit’s production activity is to preserve occupational health and safety of its employees. The Company is improving tools and processes to raise the level of occupational safety, safety culture and to reduce the number of occupational health and safety accidents.

RUB 1,061 million
total expenses for OHS* measures
0 cases
of health deterioration when performing high-risk work
0.45
TRIFR — total recordable injury frequency rate among employees
0.41
LTIFR — lost time injury frequency rate among employees
<1%
share of work places with hazardous working conditions (class 3.1)
* occupational health and safety.
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Local communities

Magnit supports and develops communities by implementing comprehensive social projects. We collect and analyse feedback from stakeholders to provide comprehensive assistance. At the end of 2023, we were able to meet our targets and support a wide range of beneficiaries.

1,530 tonnes
of in-kind donations within social and charitable projects
RUB 598.5 million
invested in social and charitable projects
408,934
direct beneficiaries received support from Magnit

Magnit became the winner (III degree) in the nomination Best project/programme to engage young people in positive changes in ESG EXCELLENCE AWARD 2022

Magnit took second place in the nomination Leader of Social Change in #WEARETOGETHER award

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Health and well-being

As the largest retail chain, Magnit recognises its responsibility to preserve the health and well-being of its customers. We strive to ensure a consistently high quality of products, expand the range of healthy products in our stores and promote a healthy lifestyle among our customers.

1,135
tests of private labels were conducted and the characteristics were improved
633
supplier audits conducted by the Company
+25%
membership growth of pro.healthy habits club within the loyalty programme
18,854
laboratory tests performed by the Company
648
participating schools the Good Nutrition Talk educational programme in 60 regions of Russia, implemented with the support of Magnit
693
Health Islands offer healthy alternatives to basic products available in shops
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Governance
aspect

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Sustainable sourcing

Magnit builds a sustainable supply chain to guarantee the transparency and reliability of product supplies. Whether we manufacture our products or purchase them from external suppliers, we strive to ensure they are of the highest quality and availability. Magnit applies the criteria of environmental and social responsibility both in cooperation with suppliers and in our own production. We support local producers, develop food production, use organic production technologies, and reduce the environmental impact of our product packaging.

849
new Russian suppliers of Magnit
134
agricultural enterprises cooperate with Magnit
411 tonnes
volume of products under agricultural contracts
63%
of the retailer’s needs for the main categories are covered by deliveries under agricultural contracts
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Responsible business practices

Adherence to high standards of ethical business conduct is the key to success of Magnit’s business. We conduct our business in compliance with applicable legal requirements and best corporate governance practices and fulfil our commitments to responsible business conduct. This approach fosters trust-based relationships with stakeholders and guarantees stability for partners and customers.

>7.3 thous. employees
received training in business ethics and anti-corruption policies
by 51%
grew the number of positive feedback on Magnit stores in geoservices
100%
of information security incidents were successfully resolved
0
human rights violations
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Without data on Magnit Market LLC (formerly KazanExpress LLC). For more information about the reporting boundaries, see the section "About the Report". With Magnit Market LLC, the number of employees is 361 thous. people.
In 2023, the demographic situation became even more noticeable, the demand for personnel from Russia's booming business sector grew significantly and resulted in a significant shortage of employees in the market and their redistribution between industries. Magnit felt this, but the Company managed to cope with this challenge and maintain a high staffing level at 94.6%.
309 new DIXY suppliers in 2023.
Per 1 thous. employees.
The discount is provided at the cash desk to senior people, as well as social workers and volunteers who make purchases for senior people, upon providing a certificate.